Internal IT Support form

 

We all have problems with our computers or printers at one time or another.  We all have had to call the GETS helpdesk to get help.  I am here to try to make your computing experience less stressful and make you more productive.  Minimizing downtime and making it easier to meet deadlines.  

I have many years of experience in computer system and printer troubleshooting.  As I am not taking the place of the GETS helpdesk or the technicians that comes out to the location, I am here to get you working faster if at all possible.  If its something that needs further assistance, I will contact the helpdesk for you and submit the ticket.  This will, in hopes, streamline the computer troubleshooting process and make things happen in a more efficient manner.  

If you have any trouble with this form, please email me at ray.connell@dnr.ga.gov or call me at 262-3111.