When do I call the Consolidated Service Desk?

Call the Consolidated Service Desk (1-877-482-3233):

  • When a desktop, laptop, tablet computer or peripheral is defective or broken
  • To report an inability to connect to applications or state of Georgia Web sites
  • Whenever you receive an error code
  • To report erratic system behavior
  • To request a password reset
  • For assistance with logging in
  • For general telephone support, including reporting a telephone outage or degraded telephone service
  • To report problems with WAN (Wide Area Network) connectivity or an AT&T-supported LAN (Local  Area Network)